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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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H.R. Cogar

July 10, 2026

5  out of  5
rating by H.R. Cogar
"We have just concluded a comprehensive claim that was nothing short of a nightmare. What initially appeared to be something as simple as the replacement of a damaged windshield turned into a nearly four-month odyssey during which we had no use of our vehicle. Beginning with two botched replacements by Safelite, then an eventual repair by a Charleston, WV Toyota dealership, the one bright spot in the entire ordeal was the help and support of our State Farm Agent Ashlee Dangerfield’s office. Staff members Crystal Johnson and Jessica Tanner stood by us every step of the way and advocated on our behalf. We were treated not just like a “good neighbor”, but family. We are deeply appreciative."
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lBeqts

June 16, 2026

5  out of  5
rating by lBeqts
"Great customer service."
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Donna Brady

June 12, 2026

5  out of  5
rating by Donna Brady
"Great service. Friendly service and honest answers for all insurance needs."
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Peggy Hebb

June 4, 2026

5  out of  5
rating by Peggy Hebb
"Ashlee and her Staff are Absolutely Amazing!! Always Friendly, and There to Help!! Been with them for Many Years!! Love those Gals!!"
We responded:
"Thank you so much for the 5-star rating, Peggy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Christina Edwards

June 4, 2026

5  out of  5
rating by Christina Edwards
"Love love Ashlee Dangerfield State Farm and team in Gassaway! They are super knowledgeable and can save you money on your auto and home insurance!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ashlee Dangerfield’s Team. "
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Jackie Rader (Jackie)

June 4, 2026

5  out of  5
rating by Jackie Rader (Jackie)
"Absolutely the best for her customers. As towing service, we take very few insurances for payment of towing services for various reasons- but we do take this one!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ashlee Dangerfield’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Gassaway ."
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Brittany Metheny

May 18, 2026

5  out of  5
rating by Brittany Metheny
"Very professional and they will work with you, if you need to change the date of payment!"
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Kaylie Hamrick

May 15, 2026

1  out of  5
rating by Kaylie Hamrick
"It’s been nothing but problems trying to get a quote from Ashlee Dangerfield insurance. The agent taking care of my quote is rude or has an attitude when I call to speak to her. I submitted pictures on May 1st. She told me it would only take a couple days and I’d know something the 8th-10th. Called back on the 8th and then she said I should know something on the 15th-20th. Called back today and now they’re saying the 17th-21st.
It’s quite frustrating trying to buy a home and this is the only thing left to do/get and being told a different date each time."
We responded:
"Kaylie, I’m truly sorry for the wait time and for the frustration this has caused while you’re trying to purchase your home.

I also apologize if you felt that someone on our team was rude or had an attitude when you called. We always strive for great customer service, and there is no way anyone on our staff would intentionally be rude—if that’s how it came across, I’m sorry.

With regard to the timeline, the quote was sent on the day you requested it. At this point, we’re simply waiting for your application itself to be reviewed by the underwriting department. Once your application and materials are submitted for review, the timing for underwriting is out of our hands—we have to wait for their process and turnaround time, and the dates can shift based on the backlog of applications to be reviewed. As of today, the status is showing that it is set to be reviewed between the 17th and 21st and we will contact you the minute we receive word back from the underwriting department.

Thank you for your patience, and we appreciate you bringing this to our attention."
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Dawn Rossiter

April 1, 2026

5  out of  5
rating by Dawn Rossiter
"I recently had the pleasure of working with Dakota. Dakota was responsive, professional and exceeded our expectations. Such a pleasure to do business with the entire Team !"
We responded:
"Thank you so much, Dawn! We appreciate your business and we appreciate the great review. Dakota is definitely a gem! Welcome to the State Farm family! "
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Anna Vaughn

April 1, 2026

5  out of  5
rating by Anna Vaughn
"I was paying 2x the amount for just car insurance. Nichole obtained a quote for life insurance, car insurance, and renters insurance for 200 less than what I was paying! She was super helpful and efficient. I hope to be with them for years!"
We responded:
"Thank you so much for sharing your experience, Anna! We are so happy to welcome you to the State Farm family. I am glad Nichole was able to take such great care of you, she is the best! Please let us know if there is ever anything you need :)"
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Abby Cutlip

March 27, 2026

5  out of  5
rating by Abby Cutlip
"I would like to thank everyone at the office. They are always so helpful. An especially the thoughtful gift I received and card when my brother passed."
We responded:
"Abby, thank you for taking the time to leave this review, we appreciate it very much. We were so sorry to hear about your brother. Sending love to you and your family ❤"
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Linda P

January 30, 2026

5  out of  5
rating by Linda P
"I’m so grateful for these State Farm girls! They called to offer me a new life insurance policy they have that anyone over the age of 45 can qualify for. I assumed life insurance was impossible for me because I put it off so long and now have some major medical issues that have gotten me denied before, so I am SO glad they called me. It is such a huge weight off my shoulders with everything going on with my health to know my kids won’t have to stress about coming up with money to bury me. I don’t leave a lot of reviews but they helped me tremendously and I wanted to share in case anyone else is in the same situation as me.
If you have ever been denied life insurance before because of your health, please do yourself a favor and call them ASAP. They are compassionate, professional, and they truly want to help. Highly recommend Ashlee’s office!"
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Leah Tanner

January 9, 2026

5  out of  5
rating by Leah Tanner
"Great service there!! Ashley was very nice and helpful! A very welcoming environment! Would highly recommend there services!!"
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Kenneth Chriswell

January 6, 2026

5  out of  5
rating by Kenneth Chriswell
"Ashlee and Nichole made getting quoted for life insurance simple and easy. They walked me through the entire process without issue. I recommend them to everyone."
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Paul McKinney

December 18, 2025

5  out of  5
rating by Paul McKinney
"Absolutely a pleasure to work with. Thank you for your support and time."
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Fifi Daskalos

December 5, 2025

5  out of  5
rating by Fifi Daskalos
"Dakota Johnson was very helpful and thorough. I really appreciated how quickly she got everything completed. All the different autos I have, coverage for my home and she saved me a lot of money! She had everything ready to sign when I got to the office. A great bunch of folks!"
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Kim Westfall

November 24, 2025

5  out of  5
rating by Kim Westfall
"They are always professional, helpful and kind when I call."
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Sierra Reinhardt (Rolling Hills Photography)

November 23, 2025

5  out of  5
rating by Sierra Reinhardt (Rolling Hills Photography)
"Everyone was very nice and Ashlee was very helpful in explaining the benefits of insuring my small business!"
We responded:
"Sierra, thanks so much for the kind words! We’re really happy we were able to break down the benefits and make everything easy to understand for your small business insurance. Everyone here loves helping out, so don’t hesitate to reach out if you need anything else. We’re excited to have you with us!"
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Patsy Crites

November 14, 2025

5  out of  5
rating by Patsy Crites
"I usually speak with Sierra or Dakota. Both are very professional and so helpful with anything I need. I had a claim earlier this year and Crystal worked very hard to see that it was settled. I appreciate everything this office does for me and will continue to do business with them in the future"
We responded:
"Miss Patsy, Thanks so much for the awesome feedback! I am really happy to hear that Sierra, Dakota, and Crystal have been super helpful and took good care of your claim. We appreciate you sticking with us and look forward to helping you out whenever you need!"
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Teresa KOWALSKI

November 10, 2025

5  out of  5
rating by Teresa KOWALSKI
"My account got into a hot mess when transfered by the company and the ladies at this agency were fantastic and quickly got the issue resolved. They make you feel like family. I highly recommend this agency."
We responded:
"Teresa, thank you so much for your recommendation. We truly strive for all our customers to feel like family, so I am glad that we were able to take great care of you. We appreciate your business and are here whenever you need us!"
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Ellie Nichols

October 25, 2025

5  out of  5
rating by Ellie Nichols
"The best most welcoming State Farm! They make you feel like family!"
We responded:
"Thank you Ellie, it is great to hear that our customers feel like part of the family too. We appreciate you and your family so much! "
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caleb irwin

October 23, 2025

5  out of  5
rating by caleb irwin
"I spoke with Sierra and Ashlee and both were very professional and helpful, happy to be a State Farm Customer!"
We responded:
"Thank you so much Caleb! Glad we were able to help. Welcome to State Farm! "
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Adam Loggins

October 22, 2025

5  out of  5
rating by Adam Loggins
"Very helpful and knowledgeable and the best coverage you need!"
We responded:
"Adam, thanks so much! It is so nice to hear that my staff is taking great care of our customers. We appreciate your business!! "
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Mr Echo

October 20, 2025

5  out of  5
rating by Mr Echo
"Jessica, handled my home & auto bundle , I must say, tentative, professional, and friendly. Great work Jessica"
We responded:
"Thank you, Mr. Echo. Jessica is the best!! Happy she was able to take such great care of you."
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Jason Gregory

October 8, 2025

5  out of  5
rating by Jason Gregory
"Insurance premiums kept going up and up. I called my agent (green gecko) to get an explanation for the increase. However, I struggled to get a real person on the phone. My insurance just wasn’t working for me.

After talking it over with the wife, we decided to shop around. Ashlee Dangerfield, our local State Farm agent, kept being recommended by friends. I reached out, and immediately I was talking to real, live person! I couldn’t believe what she could offer compared to what we had been paying. It was a no brainer.

We really couldn’t be more pleased with Ashlee and State Farm. All the staff have been professional and caring. They have earned a customer for life!"
We responded:
"Thank you Jason! I love to hear that customers are reaching out because of word of mouth, we really appreciate all the recommendations and everyone taking time out of their days to leave reviews as nice as yours. Please don't ever hesitate to reach out- you will always get a real, live person here! :)"